BABY CITY : www.babycityonline.com
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FAQ

 

Q  Why should I buy diapers from Baby City?
A  We have the lowest prices on baby diapers, guaranteed!  Our diapers are of excellent
quality with all of the features and performance of the most expensive brands.  Samples are free and they are unconditionally guaranteed, so there is really no risk.

Q  Explain the “unconditional guarantee”
A  You can bring our diapers back for any reason whatsoever, even if you have opened the package.  We will even exchange them for a larger size if your baby outgrows them.

Q  Shouldn’t I buy the most expensive name brand diapers since I want the very best for my baby?
A  No! That would be like throwing money away.  We also want the best for your baby and you can save approximately $3,000 in the first few years of  your baby’s life by shopping at Baby City vs. the major retail discount stores.  We believe this money is far better spent on your child’s future on things like a house or college fund.

Q  But aren’t the most expensive diaper brands better?
A  No.  A diaper has a very simple function and as long as it fits well, has all the features you want and serves its purpose there is no reason to waste money just for the name.  At Baby City our diapers perform the same as if not better than the most expensive brands. 

Q  But how can that be?
A  At Baby City you are not paying for the name.  Along with the brands come all of their expensive advertising and costs.  It is important to know that diapers were as good as they ever needed to be by the early 1980’s with the introduction of “super absorbency”  Since then diapers have been known to be an “over engineered” product.  The major brands keep adding features, styles and colors etc. to justify raising the prices and making more money for their “name brand” diapers – all at the expense of new parents. Again, our diapers have all of the great performance and features but not the expensive name.  Also, we keep our costs of doing business extremely low and pass the savings on to our customers.

Q  What about leaking?
A  Leaking is caused by the fit of the diaper, very rarely the absorbency.  That is the diaper is too large or not quite snug enough on the baby.  If your diaper leaks you need to try the next size down or different diaper with a more snug fit.  At Baby City we stress the importance of fit over all else for this reason.

Q  What about baby rash?
A  Baby rash is almost always as a result of fit.  This problem results when the diaper is simply too tight or snug where the rash has occurred.  Again, the fit of the diaper is very important.  Diaper rash is also commonly caused by not changing the baby soon enough after the diaper has been soiled.  All of the diapers currently manufactured today are so safe on a baby’s skin that they very rarely will cause any skin problems on their own.

Q  How can Baby City possibly sell diapers for the lowest prices, guaranteed?  Even lower than Wal-Mart or Cosco?
A   At Baby City we specialize in buying truckloads of off-price, closeouts, overruns and bulk diapers direct from the manufacturers.  We buy diapers from factories around the world and have been at it for 12 years.  This is our specialty and main business.  Also, we sell high volumes of diapers directly to the public by keeping our costs and prices extremely low.  Our large competitors simply cannot be this specialized in finding and selling “off-price” diapers and baby products the way we do.  We pass all of the savings directly to our customers.

Q  What if I just want to try Baby City’s diapers and not buy a full case or bag?
A  No problem!  Samples are free!  Come in and look around, have a free coffee.  We also have change tables in every store if you need to try out a diaper when you are there.

Q  What about cloth diapers?
A  We carry a full line of cloth diapers and accessories at the best prices available.

Q  What else do you sell?  Is it low priced?
A  Our entire focus is on saving you money on your child.  If we cannot sell an item lower than our competition we generally will not carry it.  It is our job to seek out deals and specials on quality baby clothing and accessories direct from the manufacturers.  We then pass the savings on to our customers.  Again, the money you save is better spent on your child’s future.

Q  Why should I buy clothing at Baby City?
A  Your child will never grow faster than between years 0 to 3.  In that time two things happen to their clothing:  1) they grow out of them, often in a few months.  2)  The clothes get soiled/dirty and often ruined.  We feel that there is no need to spend a lot of money on clothing during this period.  “Kids that age wreck them and grow out of them at record speed”  As such we apply our strategy of buying “off-price, closeouts and specials” on great quality branded clothing direct from the manufacturers and at a fraction of the regular price.  We often advise new moms at our stores to “let friends and grandparents buy the $50.00 overalls while you save money at Baby City”   
 
Q  What about accessories? 
A  We carry all of staples in all of the name brands at the lowest prices.  We carry Avent, Gerber, Playtex, etc.  Like the clothing we consistently buy off-price deals and closeouts, passing the savings directly to our customers.